If there are errors with SFT (or any other feature) there should be 1 or more dwmrcs entries in the Application Event log on the remote machine. Please copy and paste the full text of each of those entries and send this information to our support team at Support@dameware.com so we can review it. Please also send another screen shot of the exact error that's displayed when you try to open the SFT drop window on the remote machine (Shift + blue folder).
Currently evaluating Dameware DRS 18.104.22.1683 for our environment. In past employments I have relied heavily on Dameware for my Team's support operations. I was hoping to employ this tool here in my current role, but I have come across something that may be a deal breaker. The majority(about 2/3) of our staff here use WYSE terminals and login to a session on our Terminal Servers (WIndows 2008 R2). We have been connecting via RDC to the Terminal Server, login then using the TS Admin Tools launch a remote session to the Staff member. I was hoping to use Dameware DRS to actively connected to the session directly. Does anyone know if this is possible and if so how? 2b1af7f3a8